Refund policy

Unfortunately, we currently do not accept any returns or exchanges. Your order will be carefully processed and packaged to ensure that you receive your item(s) in its best condition. Your order cannot be cancelled after it has been placed. Please make sure you are selecting the correct item, sizing (if applicable), and quantity before your order is placed. We are not responsible for orders damaged by shipping carriers. 

Sale items are FINAL SALE. 

By purchasing from www.ellaesluzandco.com  you accept and agree to these terms and services. 

If you have any questions, please contact us via email at ellaesluz@outlook.com